Appointment reminders for your booking calendar
Help clients remember their appointments with email, SMS or WhatsApp notifications. Keep bookings and client contact details together, with clear limits and costs for each channel.
Free plan: 1 location, up to 3 staff, unlimited appointments and 100 email notifications per month. SMS and WhatsApp require Premium; message charges are extra.
Email notifications on the free plan
The free plan includes 100 email notifications per month. This is a notification allowance, separate from the unlimited number of appointments you can create.
SMS with Premium
Add SMS appointment notifications with a Premium subscription. Message charges are additional and are not included in the subscription price.
WhatsApp with Premium
WhatsApp notifications also require Premium and separate message charges. Compare the channels and their costs before enabling them for your business.
Direct and online appointments
Enter bookings agreed by phone or in person and keep them alongside online bookings. The appointment details stay in your Plandok calendar.
Client contact details in one place
Check the client’s email address and phone number when creating or updating their record. Use the appropriate contact details for the notification channels you enable.
Settings for appointment communication
Set up the appointment notifications you want to use in your business settings. Keep your services, booking times and client details current as your schedule changes.
Plan communication around the appointment.
Keep contact details current, review your notification settings and update the calendar when a client changes plans.
When booked
Appointment confirmation
Use enabled notifications to share the booking details with your client.
Before the visit
Appointment reminder
Set up reminders using the channels available in your plan.
If plans change
Update the booking
Agree a new time with the client and update the appointment in your calendar.
A clear date, time and service.
Example wording, not a product screenshot. Channels depend on your plan and notification settings.
Appointment reminder
Bella Hair Studio
Hi Emma, your Haircut & Style with Anna is tomorrow at 09:00. We look forward to seeing you.
SMS example
Premium required; message charges are extra.
Choose a channel with the costs in view.
Start with accurate appointment details.
Reminders help bring an appointment back to a client’s attention. They cannot guarantee attendance or prevent every cancellation.
Check contacts
Keep the client’s email address and phone number up to date.
Set notifications
Review the channels enabled in your business settings.
Update bookings
Record the agreed service, staff member, date and time.
Plan costs
Allow for multiple notifications per appointment and any message charges.
Useful wherever a missed appointment creates an empty slot.
Salons & barbers
Remind clients about longer color services, cuts and repeat visits.
Clinics & dentists
Keep appointment details clear before consultations and treatments.
Spas & wellness
Help guests remember the date and time of a massage or treatment.
Trainers & coaches
Keep sessions visible when clients have changing weekly schedules.
Start with accurate appointment details
Add your services, staff working hours and existing bookings. Check client contact details and review your notification settings before relying on reminders in your daily workflow.
Compare the email allowance with your message volume
An appointment can generate more than one notification, such as a confirmation and a reminder. The free allowance is 100 email notifications per month. Premium includes unlimited email notifications; SMS and WhatsApp messages remain separately charged.
Explore Plandok for your business
See how the calendar works and compare the available plans.
Free for small teams. Premium scales with your staff.
No credit card to begin. No surprises. Cancel anytime.
- 1 location
- Up to 3 employees
- Unlimited appointments
- Unlimited clients
- Unlimited online bookings
- 100 email notifications / month
- Unlimited locations
- Unlimited appointments
- Unlimited clients
- Unlimited online bookings
- Recurring appointments
- Unlimited email notifications
- SMS notifications*
- WhatsApp notifications*
- Unlimited analytics
- Unlimited reports
- Print schedules
- Client export
- Priority support
- No Plandok branding in emails
*SMS & WhatsApp message costs are not included in the plan.
What does the free plan include?
The free plan includes one location, up to 3 staff, unlimited appointments, clients and online bookings, and 100 email notifications per month. No credit card is needed to start.
Are SMS and WhatsApp reminders free?
No. Both require Premium and separate message charges. The free plan includes 100 email notifications per month.
Can I use notifications for appointments booked by phone?
Yes. Add the appointment and the client’s contact details to your Plandok calendar, then use the appointment notification settings available with your plan.
Does a reminder guarantee that a client will attend?
No. A reminder gives the client a prompt about the appointment. Keep contact details current and agree directly with the client when a booking needs to change.
Set up your calendar and appointment reminders
Free plan: 1 location, up to 3 staff, unlimited appointments and 100 email notifications per month. SMS and WhatsApp require Premium; message charges are extra.